Privacy Policy

1. Information We Collect

We collect the following types of information:

Account Information

• Name and email address
• Phone number (optional, for appointment reminders)
• Password (encrypted)

Photos and Images

• Photos you upload for try-on features
• AI-generated visualization results
• Saved looks in your favorites

Usage Data

• Features you use and styles you try
• Booking history and preferences
• Device information and app interactions

2. How We Use Your Information

Your information is used to:

• Provide AI try-on services - Generate personalized visualizations
• Improve recommendations - Suggest styles based on your preferences
• Process bookings - Connect you with beauty professionals
• Send notifications - Appointment reminders, new features, credits
• Enhance the app - Analyze usage to improve features
• Provide support - Respond to your questions and issues

3. Information Sharing

We may share your information with:

• Beauty professionals - When you book appointments (name, contact, selected looks)
• Service providers - Cloud hosting, payment processing, email services
• Legal requirements - When required by law or to protect rights

We never sell your personal data or photos to third parties.

4. Data Security

We protect your data through:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access to personal data
• Secure password hashing (bcrypt)

5. Photo Storage and AI Processing

Regarding your photos:

• Photos are stored securely in encrypted cloud storage
• AI processing occurs on secure servers
• Generated images are linked to your account
• You can delete your photos and generated images at any time
• Deleted photos are removed from our servers within 30 days

6. Your Rights and Choices

You have the right to:

• Access - Request a copy of your personal data
• Correct - Update inaccurate information
• Delete - Request deletion of your account and data
• Export - Download your data in a portable format
• Opt-out - Unsubscribe from marketing communications

To exercise these rights, visit your Account settings or contact support.

7. Cookies and Tracking

We use:

• Essential cookies - Required for app functionality and login
• Analytics - To understand how the app is used (anonymized)
• Preferences - To remember your settings

You can manage cookie preferences in your browser settings.

8. Children's Privacy

MirrorX is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know - Request what personal information we collect, use, disclose, and sell
• Right to Delete - Request deletion of your personal information
• Right to Opt-Out - Opt out of the sale of your personal information
• Right to Non-Discrimination - We will not discriminate against you for exercising your rights

To exercise your CCPA rights: Email [email protected] with the subject "CCPA Request" or visit Support. We will verify your identity and respond within 45 days.

Categories of information collected in the past 12 months: Identifiers (name, email, phone), Photos and images, Commercial information (purchase history), Internet activity (app usage), Inferences (style preferences).

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Data Retention

We retain your data:

• Account data - Until you delete your account
• Photos/Images - Until you delete them or your account
• Booking history - 3 years for business records
• Analytics - Aggregated data retained indefinitely

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights: